Service and Callouts
We understand that reliability of your recycling equipment with downtime kept to a minimum is of paramount importance to your business. However, budget is also a factor when deciding which service provider to use for your servicing & maintenance requirements. With that in mind we have devised our ‘ServiceCare’ Servicing Agreements which offer various pricing options.
The right servicing option will help you to:
Prevent unplanned expensive downtime
Optimise equipment reliability & life
Detect problems early in order that worn components can be replaced before they fail
Our ServiceCare ‘Standard’ & ‘Priority Response’ options offer:
| ServiceCare Features | Standard | Priority Response |
| Regular planned service visits | ||
| 7% discount on labour element of service visits | ||
| 15% discount on parts & consumables, and external services hire (individual items up to £5k) | ||
| Guaranteed emergency callout response within an agreed timeframe | ||
| 7-day cover telephone support between hours of 07.00 & 22.00 |